PLEASE NOTE

• The menu of breakfast is standard/fixed and anything ordered extra shall be chargeable as per the regular rates.


• No discounts or deductions are applicable on the tariff whatsoever, even if the customer choose to skip breakfast(incase of early checkout).


• This is a discounted booking so cannot be modified. In case of early check-out for this booking, no amount will be refunded.


• Early check-in and late check-out is subject to availability and cannot be confirmed in advance


• STANDARD CHECK IN TIME IS 1300 HRS & CHECK OUT TIME IS 1100 HRS.NON AC ROOMS AT THE HILL STATIONS (Munnar, Wayanad Thekaddy, Kodaikanal, Ooty & Coorg)


• NIGHT DRIVE - AFTER 1900 HRS WILL BE CHARGED EXTRA


• Upon conformation for hotel, receipt and Performa invoice would be forwarded.


• 30% of the total package cost has to be made, in order to block the rooms.


• Cab details would be informed 1 day prior to your arrival.


• The above package is only an offer and not a confirmation. We shall proceed with your booking only after we receive your confirmation and advance and on availability of hotels mentioned.


• In case you are not convinced with the new options, advance paid will be refunded to you without deducting any service charges.


• Your accommodation is selected as per your budget.


• We do not have any hidden charges except your lunch and dinner.


• Any extra bed/ breakfast which are not mentioned have to be paid directly by guest as per hotel policy.


• The above rates are valid for the mentioned period only.


• Balance payment should be made at the time of arrival ( Cheque payment is not accepted)


• In A/C Deluxe category Houseboat, A/C will be operational from 9:00 P.M. to 6:00 A.M.


• In case of any unexpected bandh or strike, we will make alternative arrangements and any additional expense incurred due to the same is not included in the package


• Payments can be done only by cash/net banking.

CANCELLATION POLICY

• 100% will be refunded if cancelling 45 days ,prior to your arrival date


• 75% will be refunded if cancelling 30 days ,prior to your arrival date


• 50%, will be refunded if cancelling, 20 Days, prior to your arrival date.


• No refund will be done If cancelled 1-14 Days, prior to arrival date

Couples/Groups

• If evacuation is done due to medical emergency, No refund will be done.


• In case of non- availability of rooms in the specified hotels, we will inform the same and will give you different options of hotels and rates will be fluctuated depending on the hotel selection .


• 2.5% will be charged for the online card payment and the balance payment.