Terms & Conditions
Payment Terms & Methods : 1. Payment Options
1. Credit/Debit Card
2. Net Banking
3. Bank Transfers
4. Cheque (Bank Deposit Only)
We do not accept cash payments.
We levy a 2.84% gateway charges on credit/debit card & net banking payments.
1. Reservation on the tour shall be accepted only upon receipt of
The Crazy Partner payment confirmation along with full payment as scheduled below:
Timeline Payment Amount
At the time of booking
(Booking Amount)
INR 10,000 or 20% of total land package# + Flight
Charges
Flight Charges
100% Payment
45 days prior to travel 100% of the total tour cost
We require Full Payment of the package before 45 days prior to the scheduled date of departure.
# INR 10,000 or 20% of total land package OR as per the cancellation policy
In case of cruise & visa (if applicable), 100% of the cruise cost to be paid in addition to the booking amount
1. The Crazy Partner reserves the right to change the payment schedule as per the tour
arrangements with any contactor or in case of blackout dates, high season dates
or any special event at the destination.
2. Any changes in the itinerary made by the customer post booking are subject to
availability and may incur additional charges.
3. Any increase in airfare, visa charges, fuel surcharges, etc after the booking must
be paid by the customer.
Cancellation & Refund Policy :1. All cancellations are valid only when communicated in writing to The Crazy Partner
by Registered AD, letter, email and upon confirmation of the same in writing by
The Crazy Partner.
2. Amount are deducted but not limited to cancellation policy advised:
The Crazy Partner Charges
More than 45 days prior
to travel
Booking Amount + INR 500 of service charge per traveller +
Cruise (if applicable)
45 to 30 days prior to
travel
70% of land cost + 100% of flight charges + INR 500 of
service charge per traveller
Less than 30 days prior
to travel 100% of tour cost
NOTE :- If flights get cancelled or rescheduled by the Airline in any case then The Crazy Partner is not liable for any refund or reimburse.
1. In addition, there may be additional cancellation charges as applied by the
contractors in case the amount exceeds the cancellation charges applied by
The Carzy Partner.
2. Bookings are non-transferable.
3. Any change in departure date/arrival date & hotel may have in cancellation
charges depending on type & time of request.
4. In case of billing errors, The Crazy Partner reserves the right to re-invoice.
5. In case of dishonoured cheques, issued by the Customer in favour of The Crazy Partner Limited, the concerned customer must pay INR. 500/- for
every such dishonour and in addition The Crazy Partner Private Limited
reserves the right to take necessary legal action in respect of dishonoured
cheques as may be advised.
6. The Crazy Partner reserves the right to change the cancellation policy without any
prior notice depending on the travel date & destination.
7. For dynamic properties like Marina Bay Sands/Atlantis/Venetian etc. and
surcharge days like Christmas & New Year eve, the cancellation policy may not
be applicable.
8. In case the trip is being cancelled by the traveller or The Crazy Partner end due to natural calamity, government orders, strike, curfew, etc. standard cancellation
policy would be applicable.
Other Terms & Conditions :Minimum 2 pax is required to avail the package
Hotel standard Check-In / Check-out time varies from destination to destination, 1200 hrs or 1400 hrs or 1500 hrs
Prices are dynamic and subject to change unless the booking is put on hold-On time limit basis or vouchered. Rates include only those items specified in your itinerary.
Transfers in between 1900 Hrs to 0700 50 % of Transfer supplement will be charged
Maximum waiting time at the airport shall be 60 - 90 minutes from the touchdown of the flight.
Refund strictly as per the cancellation policy given.
The guests are requested to follow the rules and regulations of the resort / hotel where they are accommodated
Request guests to be punctual for all tours and transfers. Maximum waiting time shall be 05 minutes for SIC and 10 minutes for Private
Inter connecting rooms/Adjacent rooms/Rooms on same floor /rooms near to each other, Smoking /Non-smoking rooms / are strictly subject to availability
For any amendment requests while on tour, please request your guests to contact you or our local emergency numbers and the request shall be subject to availability, with/without any supplement charge.
Shorter-stays than the booked stay and early check-out will be regarded as cancellation and hence no refund will be provided for any un-utilized service/s.
No amendments (name changes , date changes, hotel change etc) will be done once the booking is Vouchered. Any changes possible will be done offline, subject to any cancellation / rebooking / additional charges (as applicable).
We do not hold any responsibility for additional cost or adjustment which may arise as a result of events beyond our control, such as technical problems with means of transportation, changes imposed by re-scheduling or cancellation of flights by an airline/train, political disturbances, natural disasters, bad weather or terrorist activity etc. Also, any subsequent increase in the cost, which may arise from the increase of fuel price, govt taxes or accommodation charges shall have to be charged additionally
We shall have no legal liability for any loss, damage, personal injury arising directly or indirectly from any aspect of your Holiday.
Journey undertaken by air, land or sea is governed by the terms and conditions of the service provider.
The guest booking our services is expected to provide a valid identity authenticating the person and you shall not make a reservation in a fictitious name.
Showing around all the places mentioned in our packages depend upon the availability of time and climatic conditions
Rates are Net and non-commissionable, unless any separate confirmation has been given in writing by any of our authorized staff or account manager
In the unfortunate event of vehicle breakdown, we will provide you alternate vehicle. However, the time loss due to event will not be compensated.
At Religious place like Mosque please wear decent clothing covering all your body & At the time of visiting any Theme park please wear comfortable clothing etc
Rates quoted are based on currency displayed and for specified no. of persons
Rates are subject to change without prior notice, unless the booking is put on Holder on time limit basis or voucher
In case of any immigration/Visa complications, the cancellation policy shall be applicable in full
Please note that pick-up for all transfer and tours will be done as per the details in the Tour Briefing Sheet. This document is shared closer to the date of travel and all guests must carry the Tour Briefing Sheet during their travel.
Insurance is not covered in the package so please cover yourself with an insurance at your own cost before travelling on a package tour
Package rates are valid for the selected travel dates only and for the room category and other services, specified.
SIC pick up zone in Bangkok includes the areas of Pratumwan-Silom-Sathorn-Bangrak-Lumpini and from Sukhumvit soi1 until Sukhumvit soi24 (Asoke Intersection). Out of this area, SIC isn't possible or extra charges may apply.
Package Valid for 2 Pax Travelling together
There will be a supplement charge on transfers from DMK Airport.
Package is valid for Indian Nationals and Indian Expats.