SUMMERSET TRAVEL AGENCY is acting solely as intermediary and agent for the travel services we have requested and that these services (i.e Air and Sea Carriage, Hotel accommodation, Ground transportation, Tours, Meals, Cruises, Travel Insurance, etc.) are not directly supplied by this travel agency. This agency therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on part of suppliers, which may result in any loss, damage, delay or injury to you and your travel companions. This agency likewise shall not be responsible for any injuries, damages, losses caused to any traveller in connection with terrorist activities, social or labour unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions or conditions outside the travel agent’s reasonable control.
By embarking upon this travel, Consumer’s voluntarily assume all risks involved with such travel, whether expected or unexpected.
Travelers are responsible for accuracy of travel documents such as valid passports, valid visas and affidavits that will be required for international travel. Exit from the Philippines and entry into a foreign country are solely the discretion and decision of the Immigration Officer. Travelers who purchase tickets of Budget Airlines i.e CEBU PACIFIC, PAL EXPRESS, AIR ASIA ZEST AND TIGER AIR are advised that these are NON-REFUNDABLE for any reason.
Flight cancellations and delays of these airlines are beyond the Travel Agent’s reasonable control hence it accepts no responsibility over these events. However, Travel Agent endeavours to exert all its effort to assist Customers in these situations.
Unused tour services are NON REFUNDABLE. Customers’ retention of tickets, reservations, tour/hotel vouchers and other travel documents after issuance shall constitute consent to all of the above and an agreement on their part to convey hereto to their travel companions or group members.
The purchase of any travel services offered by SUMMERSET TRAVEL AGENCY constitutes a contractual arrangement between you and SUMMERSET TRAVEL AGENCY and represents your acceptance of the SUMMERSET TRAVEL AGENCY Terms & Conditions set out herein.
Summerset Travel Agency is not responsible for incorrect passengers name information provided by clients.( Name,Title,date of Birth, Passport details provided by clients)
Name changes are not permitted. Your reservations cannot be transferred or changed to another name or destination upon completion.
Summerset Travel Agency ensures for all the promotions a ALL in No Hidden Charge Policy all Packages quoted for you are with exceptions of the following:
- Philippine Travel Tax and Terminal Fee will be paid in the airport
- Environmental fee will be paid in selected destination i.e Boracay
Each deal has its own validity, be sure to check the validity period for each promo; any purchased vouchers redeemed after the validity period is considered Null and Void and are non-refundable. Surcharge may apply during weekends/peak days, special/regular/public holidays, fairs and conventions.
One voucher is good for 1 person with a minimum number of vouchers needed to avail the promo rate, failure to comply leads to additional charges.
HOTELS/ROOMS AND FLIGHTS ARE ALWAYS SUBJECT TO AVAILABILITY
Free Airport and Tour Transfer Services are on a Seat-In-Coach basis, specified time for pick-up and drop-off is strictly observed Advance booking is required
Four (4) travel date options should be provided in order to be eligible for refund
No refund/rebooking once booked and confirmed
Voucher is transferable and can be given as gift to family or friends given that the booking/reservation is not yet confirmed.
Buy as many vouchers as you want
Price is inclusive of taxes and surcharges of Air You Go Travels Philippines Co.
Rates are based on existing lowest-priced service for every inclusions stated, considering possible and mandated discounts.
Vouchers cannot be purchased in conjunction with third-party certificates or coupons, and other mandated government discounts (e.g senior citizen and/or PWD discounts)
Any Deposits/Payments from you are non- refundable. The Price can only be guaranteed once we receive full payment.
All Tickets and vouchers are non- refundable, non- endorsable and nonrefundable. ALL Air Tickets/Hotel Voucher/Tour Activities Voucher are considered final. There is no refund for unused services.
Hotel Terms and Conditions include various rules and restriction that apply to your hotel booking.Some hotel requires security deposits which are refundable upon check out and after room inspection. You will be solely responsible for any and all incidental charge at the hotel, including but not limited charge for telephone access ,internet access ,orderd foods, movies, energy surcharge, resort fees and other services provided by the hotel that you request during you stay. For Most Hotel International like Hong Kong, a surcharge for foreign passport with the amount of 30 USD applies.
International Travel Documentation requirements / restrictions of Immigration/Airport
If you intend to travel international, you are solely responsible for complying with the laws, regulations, orders, demands and travel requirements of your intended foreign destinations prior to your travel date. Ensure that you have valid passport, visa and re entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of these authorities will be your sole responsibility i.e:
- Passport must be valid 6 months before travel date –All travelers must have a valid passport for international travel, many countries require at least 6 months validity from the date of return
- Government Employee- It is your responsibility to obtain and secure travel authority if you are a Government Official or employee
- DSWD Clearance – If you are travelling with minor and you are not the parent, It is your responsibility to secure DSWD Clearance for the passenger.
The Airline Tickets /Tour Packages are non-refundable especially to those passenger/s that were denied boarding due to immigration reasons.
We are strictly implementing selling Roundtrip Tickets for Tourist travelling internationally. (Memorandum Order No. MCL-07-019 issued on October 24, 2017)
Airline Ticket Terms and Conditions includes various rules and restriction which apply to your airline tickets (s).
All airfare are subject to taxes and charge imposed by the both government and the airline themselves ,in addition global fuel cost are constantly increasing. Airlines pass on the increases in taxes and fuel charges without notice and whist. We will advise you of there charges in advance that may not always prove possible. Summerset Travel Agency reserve the right to pass on fuel and tax increase, levied by airlines. Without prior notice.
You Hereby Agree that you will receive SMS messages informing of your travel and tour details as a reminder only, However, tickets issued by Summerset Travel Agency are credible, Confirmed and accurate. Always rely what is written in your ticket or voucher.
By Approving This Terms and Condition you are authorizing Summerset Travel Agency to send you communication in the form of emails, instant messaging, Phone calls, and any form of electronic or paper communication. These communications will be primarily for customer service and may include special offers from time to time.
Summerset Travel Agency reserves the right to change this Terms and Condition at any time.