RESPONSIBLE TRAVEL POLICY
Enosa Expeditions is a tour company dedicated to provide high-quality tour services in a comfortable atmosphere for clients who seek holiday experience inside Tanzania. We intend to be the best tour company by maintaining a friendly, fair, and creative work environment, which respects diversity, new ideas, and hard work.
You can generally communicate with us through e-mail or phone without revealing any personally identifiable information about yourself. However, in certain sections of our website www.enosaexpeditions.com when you use our Services, we may invite you contact us with questions or comments or request information and submit trip requests and/or trip plans. Due to the nature of some of these activities, we may collect personally identifiable information such as your name, e-mail address, physical address, telephone numbers, or other contact information that you voluntarily transmit with your emails or other communications to us.
We may use your personally identifiable information for the purpose of registering you to use our Services or contacting you to deliver certain Services or information you have requested.
In addition, when you send email or other communications to us we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Trip Requests and Trip Plans
The aim of our company is to provide tour services within Tanzania. A Traveller submits information to us about travel services that the Traveller is interested in purchasing (each, a "Trip Request"). When our company receives the request from the traveller will respond within 48 hours by sending trip plan.
Disclosure of Information to third parties
Enosa Expeditions will not disclose your personal information to those third parties. Enosa Expeditions may share your personal information with its business partners to better fulfil your requests for products and/or services. Certainly, Enosa Expeditions will only share your personal information with its business partners with your consent.
TRAVELLER’S CODE OF CONDUCT
This Code of Ethics is simply a collection of behaviours and attitudes that we would like to encourage in all travellers. Discovering other cultures without judging them, using common sense, and remembering some useful advice will result not only in a successful and pleasurable trip for you, but also in sustainable, positive development for Tanzania.
• A good photographer respects his or her subject. Take the time to establish a rapport with the people you wish to photograph. Ask their permission (ask the parents of children), and if they refuse, be gracious and accept their wishes.
• To prevent the introduction or spread of disease, be sure to get all recommended vaccinations before you leave home. Equally important is to use the correct dosage of anti-malaria when you are in the country. Overuse of malaria prophylactics can increase parasite resistance to the drugs, to the ultimate detriment of the local people.
• Sexual tourism is an attack on human dignity and is against the law. It does not always resemble prostitution. Often travellers will return from some country or another raving about the ‘fantastic sexual freedom’ of the people without realizing that it is motivated only by poverty. While some laws and local customs may seem permissive, be aware that child molestation is severely punished. The prevalence of AIDS in Tanzania is currently not increasing rapidly as it used to be. However it is your responsibility to encourage sexual behaviour that prevents the spread of this disease (abstinence, fidelity, and using protection).
• Homosexuality remains a relatively taboo subject in the Tanzanian’s culture. We recommend being discrete in public and keeping your sex life in your hotel room.
• Many misunderstandings originate from differences in the standard of living between travellers and the people of the host country. To be welcomed in a village or a family may be a huge financial sacrifice for many local people. Everything that is offered to the traveller – like everything the traveller offers in return – we recommend to be measured in the local value.
• Donations and gifts are not innocent gestures, but can sometimes have a condescending, contemptuous or misplaced connotation (for example, throwing coins or candies to children in order to make them go away). Giving presents and over-tipping relative to the local level of affluence can destabilize the local economy. Children who beg or get money for photos often are kept out of school and may earn more money than their parents. This can lead to the disintegration of the traditional family structure (lack of respect for the parents and family elders). Don’t hesitate to ask our guides about what level of giving is appropriate in any particular situation.
• Gifts such as medicines can be dangerous if they are distributed to individuals indiscriminately. Hospitals and clinics, if they exist, can handle such items in a safer and more equitable way.
• Staying in foreign or government-run hotel chains does little to support the local economy. Using local hotels and other local services (transportation, guides, cooks, porters and housekeepers) will ensure that your money directly benefits the local people.
• Bargaining is a cultural part of the Tanzania business tradition. Refusing to participate is often misinterpreted, and it can contribute to a rise in the cost of living. Remember that what might be a ridiculously low price for the traveller could be considered a significant sum for the person who receives it.
• As a general rule, travellers should avoid the temptation to buy sacred or traditional objects that are part of the country’s cultural heritage from poor people. Always be very sure that the object was made with the sole purpose of being sold to tourists before you buy it.
• A country’s natural and cultural wealth is often the main tourist attractions. Travellers have a responsibility to respect and safeguard the environment.
• Travellers should never litter, and should leave behind as little garbage as possible. Always try to use biodegradable materials (wrappers, etc.) if possible. Non-biodegradable materials such as plastic bags and batteries should be brought home with you in your luggage if there are no recycling or safe disposal systems handy.
• Some garbage, such as cardboard and toilet paper, can easily be burned. Ask locally about waste management. In many places in Tanzania, plastic bottles, glass jars and wrappers can be left with the locals who re-use them as ornaments or for utilitarian purposes.
• In many areas of Tanzania, deforestation is a major problem, and firewood is scarce. Whenever possible, gas or kerosene (paraffin) should be used for cooking. If wood must be used, utilize only dead wood found on the ground. Charcoal is made using green wood from live trees and is a very inefficient form of fuel; its use should be limited only to those areas which have well-developed re-forestation programs in place.
•Some ecosystems, especially in National Parks, are fragile and must be treated with extra care: stay on paths and trails, avoid trampling vegetation, do not use motorized vehicles or drive off-road, etc.
• Wildlife viewing should never alter an animal’s natural behaviour or disturb its daily life. Maintain a distance from the animal that it regards as safe, and avoid making loud noises. Feeding animals modifies their natural diet and can be harmful to them. Never disturb reptiles (especially snakes), which dislike being handled.
• Unfortunately, some guides, in an attempt to please tourists or gain better tips, do not respect wildlife viewing rules – sometimes feeding the animals, getting too close, or otherwise harassing them. It is your responsibility to firmly oppose this unacceptable behaviour.
• Avoid fishing in lakes or the ocean where fish are rare or endangered. If you’re an avid fisherman, adopt a policy of ‘catch and release’. Hunting is prohibited in many areas of Tanzania.
• It is important to respect the rules and regulations of the National Parks and Reserves. Always adhere to the rules and regulations of Tanzania National Parks.
• Tanzania is a member of Convention for the International Treaty on Endangered Species (CITES), which protects more than 2,500 species of endangered animals and 340,000 species of endangered plants, prohibits the trafficking of animal skins, ivory, coral, shells and scales. It also prohibits the exportation of exotic live animals and plants.
• Clean water is becoming a rarer and rarer commodity. Use water judiciously and always avoid polluting it. Use biodegradable, phosphate-free detergents and soaps. Washing should always be done downstream from human habitation and well away from all drinking water sources.
• Always obtain permission before using village wells or pumps. Do not wash anywhere near drinking water facilities, even if the local people do it.
• A number of taboos should be respected in all regions of Tanzania. These are really common sense and common courtesy.
- Do not argue in public. If a reprimand is necessary, do it in private.
-The majority of Tanzania island residents (Zanzibar) practice the Islamic faith and this is reflected in their lifestyle and culture. Photography is generally accepted with good humour in Zanzibar but it is always better to ask. And during the religious fasting period of Ramadan it is forbidden to eat, drink or smoke in public and modest dress is even more important.
- Always respect the requests of the village elders.