Terms & Conditions
Payment Terms & Methods : 20% Advance Percentage of total booking amount
Airfare/Transport fare to be paid full at one time in advance.
Cancellation & Refund Policy :Upon cancellation, refund will be made after deducting the Retention Amount.
Other Terms & Conditions :Cancellation Policy
All the above rates are Non Refundable
Packages Note
All our packages are customizable except Fixed Departures
Guests are requested to have every discussion in written as verbal communications will not be entertained.
The packages offered by IRI IFLY HOLIDAYS can be customized according to guest’s wish
To ensure smooth services, Company can also make alternations in the tour. The reasons for such changes can
be acts of god, technical problems, sudden service issues, government policies or any other similar situation
Package will not be considered booked until advance amount have not been received by us.
Any Changes, Upgrades and Add-ons in the tour package may attract additional cost.
We have the right to recover a fair amount if child/children age is informed wrong to the company.
Prices for early check in, late check out, rooms for fresh up or any upgrade in room category will cost extra
according to Hotel Policies.
Hotels may apply extra cost for using games room, disco, spa, gym or any other amenities. Also, amount paid
for the room doesn’t include room heater charges, Mini Bar, Telephone bills etc. The amount for these services
will be directly paid at hotel.
Taxi will be used according to the above itinerary.For Extra timings or off route destination extra cost will be levied. Guests will solely be responsible to bear the penalty charges for inconveniences caused by them during the
tour. This includes any damage done to hotel property or vehicle, carrying out prohibited activities, conflicts with
other people or any similar disruptions.
Extra cost may be charged due to natural calamities/political disturbances/ new orders passed by government/risks to lives or any other situations over which company has no control.
On days when certain attractions, sights, monuments, museums, etc. are closed, the Tour Manager reserves the right to amend the Itinerary / cancel the visit.
Services Note
Guests can avail only those services as mentioned in booking voucher.
Check in & Check out time will be according to Hotel Policy. Also, early check in and late check-out scenarios
will be subject to availability
In every package, base category rooms will be reserved in hotels unless until specified by executives.
Meal timings must be followed as per instructed time by the hoteliers. Packages booked with meal plans will
have Fixed Menu (Buffet or Room Service).
Transfers must be followed as per instructed time by the transporters.
Flights, trains, stay arrangements, certain sightseeings, adventure activities or similar services will be subject to
ideal weather conditions or Season period.
Any complimentary services (If not provided) cannot be claimed in form of cash or alternative services.
For No Shows or any un-availed service, We shall not be responsible. This includes missed flights,
meals, transfer or any other booked services. For alternative arrangements extra cost will be levied.
Due to geographical differences, few places may not have as lavish facilities as that of developed tourist
destinations. In such places, Hotels are categorized on the basis of location, services and costing and not as 3
star, 4 Star and so on. The vehicle types are limited and may not be of latest models. Also general infrastructure
such as hospitals, petrol pumps, ATMs etc may also be missing. Thus, Guests are requested to be well-prepared for such destinations in advance.
We shall not be responsible for any delays or cancellations due to Heavy Traffic Jams, blocked
roads, technical faults, strikes, natural disasters or any unforeseen event. Such situations may also demand for
some extra services vis-a-vis extra cost.
Coach used for transfers & sightseeing will be provided only as per itinerary and not at disposal.
Documents Note
Screenshots of identity proof and payment receipt are required in order for the confirmation letter to be
released.
The customers are advised to read the confirmation voucher carefully and approve it within 24 hours of
issuance. Any errors/changes shall not be entertained afterwards.
Kindly carry confirmation Voucher, ID Proof, Volvo Tickets, Flight Tickets, Permits, Visa, passport etc depending
upon the package type, destination and inclusions. These documents are mandatory during check-in /
check-out procedures.
Payment Policy
50 % of the total package is mandatory in order to confirm the booking
Packages can also be booked by depositing token amount. However, next instalments must be made timely
and as instructed by our team.
Remaining 50 % of the package cost should be settled within the 30 days before the travel date .
If failure to settle the full amount within the teravel date we have right to cancell the booking without any refund .
Health and Insurance
It is necessary for the client to obtain a valid travel/health insurance prior to the commencement of the tour and the company will not be responsible for the same.
Settlement of the claims will be entirely at the discretion of the insurance company.
It is advice to take Insurance police , Incase of Accident / Health issue/Death we will not be responsible .
The company shall not accept any liability or responsibility for any damages, loss of baggage, loss, injury, accident, death, breakdown or irregularity, which may occur in carrying out the tour arrangements due to weather conditions, strikes, war, threat of war, quarantine or any other cause whatsoever and all such loss or expenses must be borne by the passengers or insurance company if taken .
Hotels
Check in & Check out will be as per Hotel policy
Security deposit As per Hotel policy
Incase of any changes in hotel , It is advicable to be informed us earlier When we give the Quote .
Some hotels offer the facility of safe deposit lockers, which can be availed of by you at your own cost and risk.
Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway cot put in a twin room for the nig
We will not be responsible or liable in case of loss of such items from the hotel premises / coach / Cruise / Airport / Railway / during travel or place of visit etc.
The company will also be not responsible for the facilities provided or not provided in the room/bathroom/hotel premises etc. by the Hotel
Rude or Unprofessional behaviour of hotel staff does not come under the direct purview of the company and the company will not be responsible for the same.
Facilities like mini bar, pay television channels, telephone etc are not complimentary and these facilities if used by the client have to be paid for by the client directly to the Hotel and such charges are not included in the tour cost.
Any changes made directly by the hotel come under their direct purview and we will not be liable for any compensation due to this change
Requests for double rooms will be subject to availability and in cases when a double is not available, we will provide you with a twin room.
General check in time is usually 1400 hours and check out time is usually 1100 hours
Cancellation Due to Visa Rejection
kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant / reject visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy’s decision The role of the company is only to provide necessary guidance to the client for the purpose of applying for VISA. The company will not be responsible for non-issuance of visa due to receipt of incomplete / delayed documents from the Clients. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the client, the issuance of visa will further be delayed/rejected, and the client will not hold from Us
liable for the same. Client should adhere to all the norms and conditions laid by the consulate/embassy Upon rejection of visa, if the client wishes to reapply for the visa, he/she is liable to pay again the requisite fee to the consulate and he/she will not claim from Us
Visa amount is Non - refundable in case of rejection
Scope of Activity
We are travel agents and holiday organizers only. The role of the company is that of an agent of the client to secure proper services for the tour from the independent contractors and service providers such as the airlines, shipping company, hotels, Coach, railway, etc. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, railway, hotel, transport or any other facility or service mentioned. We take care in selecting all the ingredients in your holiday; but because we only select them and have no control in operating them, we cannot be responsible for any injury, death, loss or damage, which is caused by the act or default or omission of the management or employees of any hoteliers, airlines, shipping company, coach owner / coach operator,
railway who are the company’s independent contractors arising outside our normal selection process