Booking Confirmation & Payment Terms
Deposit requirement: a 30% deposit of the total tour cost is required immediately upon booking confirmation to secure slots, accommodation and crew allocation.
Balance payment: the remaining 70% balance must be paid in full no later than 60 days prior to the scheduled departure date.
Short-notice bookings: any booking made less than 60 days prior to the departure date requires immediate 100% full payment at the time of reservation.

If a client cancels their booking completely instead of requesting a postponement, cancellation fees will be strictly applied based on the timeline notice given prior to departure, expressed as a percentage of the total tour cost.

Notice Period Prior to Departure Cancellation Fee Retained Refund Eligibility
60 days or more 30% of total tour cost (deposit) 70% balance refunded
30 to 59 days 50% of total tour cost 50% of total tour cost refunded
15 to 29 days 75% of total tour cost 25% of total tour cost refunded
Less than 15 days 100% of total tour cost 0% refund (no refund)
4. Postponement Terms & Calculations
If a client formally requests to postpone a trip instead of cancelling it completely, a written request must be submitted at least 30 days before departure. Bushwalker Adventures will share all transparent details regarding our third-party partners' individual postponement and cancellation policies. These rules will be applied directly to the client's payment calculations to determine the final exact remaining amount left in our accounts to be rolled forward.

Validity: approved remaining balances will be issued as a credit voucher valid for travel within 12 months from the original departure date.
Fees: all postponements are subject to a fixed 10% Bushwalker administrative rescheduling fee calculated from the total tour cost.
Seasonal & rate fluctuations: the credit voucher is strictly subject to current rates for hotels, activities, park fees and agents at the time of the rescheduled trip. If the newly scheduled date or seasonal pricing is higher, the client is required to pay the extra amount needed to bridge the difference.