Genting and Kuala Lumpur for 4 Days Tour

Cancellation Policy

• If circumstances force you to cancel the Booking, the cancellation must be intimated to us in writing and the following cancellation charges will apply for Hotel in Kuala Lumpur.


• 30 Days prior to departure - 20% * This might vary depending on the time limit)


• Once booking is confirmed/ 29 Days To 16 Days - 50% of the Total cost


• 15 Days to 08 Days - 75 % of the Total Cost


• 7 Days or less/ No Show - 100% of the total cost


• The hotel in Genting Highlands is under 100% cancellation, once confirmed.


• Same cancellation policy will apply for postponements of bookings or in case of change of hotels during the progress of tour.


• Cancellation charges may vary during festive/ peak / trade fares / F1 / Sonkran / Chinese new year/


• Christmas / new year / Diwali / Eid period.


• During peak surcharge periods, the booking would be under 100% cancellation.


• The above policy would not be applicable in case of promotional / non refundable rates


• All rates are valid on validity dates mentioned. Via.Com reserves the right to change Validity dates given


• The rates are valid for minimum 02 adults traveling together at all times. The rates for Single passenger travelling alone would be advised at the time of confirmation. The Single passenger rate mentioned in this package is applicable for third passenger opting to stay in Single Room.


• For computation purpose the Rate of Exchange is as per the current prevailing rate and thus make the prices dynamic


• The rates are not valid on black out dates and trade fair periods


• Surcharges wherever applicable would be advised at the time of booking and would be based on your final date of travel. The surcharges mentioned in this package are tentative subject to change) and are for per person on twin/triple sharing basis only.


• The rates are subject to availability of hotel accommodation and sightseeing tours at the time of booking.


• We reserve the right to use an alternate hotel accommodation of an equal or higher standard. If we source a more expensive alternative, we reserve the right to re-quote based on the higher rates.


• Rates are valid for Indian Passport holders only.


• We are not holding any Hotel blocks for this package. Hotels would be subject to availability at the time of booking.


• International Check in time is 1500 hours / Check out time is 1200 hours, early check in and check out is subject to availability and cannot be guaranteed.


• Request on room type double/ twin bed/ inter-connecting/ same floor) is on request basis subject to availability upon check in.


• Transfers wherever included are without night surcharges. Midnight surcharges applicable for transfers between 1800hrs - 0700hrs @ USD 10 per person per way based on 2 passengers travelling together).


• Seat in coach transfers are available for pick up between 0600hrs- 1800hrs only. For other timings, private transfer charges are applicable.

Note:

• We are not holding any rooms or airline seats as of now and above mentioned is quote only , subject to availability at the time of confirmation .


• First preference will be given to mentioned hotels for reservation. In case of non-availability of these hotels we shall advise the similar or next available option with supplement cost .


• Itinerary provided is just suggestive and the sightseeing will be done as per availability.


• In case of no show or late cancellation after reconfirmation charges applicable as per the Hotels Policy and other vendors policy.