6 Days Tarangire – Manyara - Serengeti - Ngorongoro - Luxury Lodge Safari Tour

• These are the Pita Safaris Terms and Conditions that will apply to your booking. Please read them carefully as you will be bound by them. Any person booking any trip with Pita Safaris is liable under these terms and conditions governed by the laws of the Republic of Kenya. These Terms shall constitute the entire agreement between the Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The Contract is with Pita Safaris "the Company". By booking a trip, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy and limitations of liability.

CONTRACT

• All persons wishing to make a booking have carefully read and fully understand the Terms and Conditions that follow. By making a booking with the Company or its Agents, you accept on behalf of yourself and all those named on the booking including minors and persons under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when the Company sends a confirmation invoice or email. It is at this point that a Contract between the Company and the Client comes into existence. All person(s) named on the booking are hereafter referred to as the "Client" and references to Client shall be to all those so named.


• "Carrier" means the owner and/or any charterer and/or manager of the vessel or any other person, to the extent that it acts as a carrier or performing carrier (in accordance with the definition provided in the Athens Convention).


• "Conditions of Carriage" means the terms on which any transport is provided by a carrier including any carriage by sea, road, rail or air. The carrier's Conditions of Carriage are available on request and are expressly incorporated into this Contract. The carrier's and the Company's liability for death and or personal injury and/or loss of and/or damage to luggage may be limited by international conventions including the Athens, Warsaw or Montreal Conventions.


• "Contract" means the Contract concluded between the Company and the Client relating to the relevant package, bus pass, adventure, multi-day tour, day tour or independent trip which is evidenced by the issue of the confirmation invoice sent by the Company or its sales agent to the Client.


• "Independent Trip" means booking anything included in the Independent and Tailor Made brochure. The service(s) to be provided is/are the tour(s) or service referred to in the booking confirmation.


• "Package" means adventure, multi-day or day tour with or without flights and/or any accommodation of over 24 hours and transportation or other tourist services not ancillary to transport or accommodation and accounting for a significant part of the Package.

BOOKING PROCEDURES

• A booking of any of the arrangements offered in this brochure or Agents Manuals may be made by you verbally provided it is immediately confirmed in writing or by email, fax or telex (“Booking”) (provided always that for the purposes of the payment of the Deposit and/or the Price the time that the Booking shall be deemed to have been effected shall be the time that the PITA organised tour (“Tour”) was booked verbally and not the time that it was confirmed in writing)


• A deposit of an amount requested by PITA’s duly authorised member of staff or agent at the time of Booking shall be payable immediately upon receipt of your Booking.


• The person who shall make the Booking hereby warrants that he or she is duly authorised to do so and does so on behalf of all of you.


• If a Booking shall be made or brokered through a travel or booking agent (“Agent”) such Agent hereby agrees to be bound by these conditions and confirms that it makes any Booking as a fully authorized agent for and on behalf of each member of the party.  To the extent that PITA shall incur any loss or damage arising directly or indirectly from the Agent’s signing the Booking on behalf of each member of a Tour, the Agent shall immediately indemnify PITA against any such claims, costs, demands and expenses what so ever, where so ever and when so ever made.


• Each of you shall joint and severally indemnify PITA against any claims, costs, demands and expenses what so ever and when so ever made by any of you who may be a minor (that is under age of eighteen years) arising out of or in connection with the Tour.


• An itinerary specifying the details of your Tour, will be sent to the person making the Booking as soon as is reasonably practicable following receipt by PITA of your Booking (the “itinerary”).


• If PITA is unable to confirm you on a tour, it will refund you your Deposit in full.  However, it is possible that PITA may not be able to confirm you on the precise itinerary stated by PITA in the Itinerary in which event, if PITA proposes (what it considers to be) a reasonably similar alternative to that requested by you prior to the Due Date (as specified below) then it will not refund you the Deposit.


• All prices for tours are calculated on costs prevailing at the date of your Booking although PITA reserves the rights to change such prices without notice up until the Due Date (as defined below).

MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS

• The Client must notify the Company in writing during the process of booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company may result in the Client being refused travel. Failure to notify the Company of any such condition that may result in the cancellation of a Package will result in the complete loss of all fees paid for the package with no refunds. Some trips may be unsuitable for Clients due to age, mobility, disability, pregnancy, physical or mental conditions. It is the Client's responsibility to consult a licensed physician prior to booking. The Company may refuse to carry pregnant women over 24 weeks or Clients with certain conditions. The Company is not required to provide any special facilities unless it has agreed to do so in writing. The Company will do its best to meet Clients' special requests including dietary requirements, but such requests do not form part of the Contract and therefore the Company is not liable for not providing or complying with these requests. Medical facilities vary from country to country and the Company makes no representations and gives no warranties in relation to the standard of such treatment. Travelling with Children: Clients aged 18 at date of first travel are considered adults. An adult over the age of 18 must accompany every 2 children under the age of 18. The ratio of adults to children travelling together must be one adult per two children and two adults per four children (17 and under). The minimum age for Clients travelling on tours is 12 (for Family designated tours, the minimum age is 5). All enquiries with respect to children are subject to review and approval by the Company that reserves the right to restrict the number of travellers under the age of 18 on tours. If the adult accompanying the child is not the child's parent or the parents are divorced, then a "Parental Consent Guardianship Form" must be signed (or other documents provided as requested by the Company) by the parent or legal guardian and received by the Company prior to departure.

TRAVEL DOCUMENTS

• Valid Passport: The Client must be in possession of a valid passport required for entry, departure and travel through each destination point along the itinerary of the tour, (passport must be valid 6 months past the return date), all visas, permits and certificates including vaccination certificates, insurance policies, required for the whole of the journey. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the tour, and is solely responsible for any adverse consequences resulting from missing or defective documentation. Any information or advice given by the Company regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and the Company is not responsible for any errors or omissions as to the information provided by third parties such as the appropriate governmental authorities.


• Documents: To expedite the issuing of Pita Safaris travel documents please note that all tour related travel documents such as vouchers, itineraries and invoices will be sent via email once full payment has been received by the Company. The Company reserves the right to impose an Administration Fee on those Clients who wish to receive their travel documents by other means.


• Trip Details: It is the Clients responsibility to visit the website or contact our Operations Team at least 72 hours prior to departure to ensure that the most current Trip Details are in their possession as minor changes may have been made since the tour documents were originally provided by the Company.


• Visas: It is the Client's responsibility to check Visa requirements for each country of travel according to their nationality. The Visa requirements may change at any moment without prior notice and the Company is not responsible for informing the client about this.

CUSTOMS, ENTRY AND EXIT REGULATIONS

• Generally, personal effects such as Cameras, laptop computers and film may be imported temporarily free of duty. However, a customs bond may be required for professional video equipment, sound recording instruments, radio communication equipment, musical instruments and souvenirs from other countries. This is to ensure that goods can be re-exported. Firearms need a special permit, which must be obtained well in advance. Excess baggage is strictly monitored by all airlines and charges for excess weight can be very high. Expect customs officials to inspect baggage on arrival and departure.

CURRENCY AND PAYMENT PREFERENCE

• The total cost of the Tour as specified in the Itinerary (the “Price”) shall be paid so as to be received in cleared funds by PITA not later than 60 days before the date of such Tour (the “Due Date”) except when the date of your Booking is less than 60 days before the departure of your Tour, in which event full payment shall be due immediately upon receipt of PITA’s invoice.  Availability of the Tour is dependent upon your having paid the Price in accordance with this condition.


• In the event that the Price shall not have been received by the Due Date, PITA reserves the right to cancel the Tour or as a condition of providing the Tour to recost the Itinerary (including imposing a surcharge in respect of our additional costs).


• Provided that the Price shall have been paid by the Due Date PITA shall be bound unconditionally to the Price quoted from that time unless the Price shall be affected by any factor beyond the control of PITA which frustrates this Agreement in which case PITA reserves the right to adjust the Price accordingly.


• All prices are quoted in US$ Dollars. We prefer payments by Wire Transfers through the bank, which are subject to bank charges at the prevailing/current rate.


• Bank transfers – All bank charges to be borne at your end.

CANCELLATION/ALTERATIONS

• If you wish to cancel or alter your Booking you must do so in writing in which event the following fees or percentages will be charged, calculated with reference to the date of receipt of notification in writing, or fax or telex by PITA.  If such Booking shall be cancelled or (in the opinion of PITA) be altered materially by you PITA reserves the right to charge the following cancellation fees:


• within the period of 120 to 61 days of the date of the commencement of the Tour, a fee of 10% of the total land arrangements;


• within the period of 60 to 46 days of the date of commencement of the Tour, a fee of 25% of the total land arrangements;


• within the period of 45 to 31 days of the date of commencement of the Tour, a fee of 50% of total land arrangements;


• within the period of 30 days up to the date of commencement of the Tour, a fee of 100% of the Price.


• Your Deposit and any other payments on account will be applied against your liability under sub-clause 3.1, otherwise towards the part payment of the Price if for any reason it had not been paid in full by the Due Date.


• In respect of the balance of the Deposit and other payments on account not retained by PITA pursuant to the preceding two sub-clauses, PITA will refund such amount to you less:


• any charges that have been made for reservations which have already been contacted, any cancellation fees imposed by hotels, lodges or transporters and for any other expenses which PITA may have incurred.


• In relation to any request by you to alter your Tour after it has commenced, whilst PITA will use its reasonable endeavours to implement such request, you will be liable for any cancellation or additional charges that may be levied for the Tour originally booked.


• PITA reserves the right at anytime and without incurring any liability whatsoever or howsoever to make changes to your Tour arrangements (including flights, accommodation, transport or services), to offer substitute facilities (in PITA’s view) of equal value and reputation, or to cancel any scheduled tour.  If PITA shall cancel the Tour it shall make a full refund except in respect of any cancellation caused by war or threat of war, insurrection, riots, strikes, civil actions, decisions by governments or governing authority, natural disaster, bad weather, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers or other similar circumstances beyond PITA’s control.

SECURITY

• Visitors to the region should take the same care as they would normally take, whilst visiting any destination worldwide. By keeping vigilant, visitors can reduce the risk of anything-untoward happening. We do advise our clients not to take expensive jewellery on holiday with them and to watch handbags, wallets and cameras when walking in crowed places. Walking at night in unlit areas is not advisable. We strongly recommend that all our visitors utilize safety deposit boxes when and where they are available, for own peace of mind.

SUPPLEMENTS

• Supplemental charges will be applied to all safari tours operating between 16 December and 03rd January each year as well as over the Easter Weekend.     

PRIVACY POLICY

• Pita Safaris recognize that many of our travelers may wish to take their safari or enjoy their beach resort in an atmosphere of complete privacy and anonymity. If you require special privacy arrangements, please advise us well in advance. We do assure you that the appropriate privacy protection will be put in place to protect your personal information.

VALIDITY

• The prices in this website and brochure are based on rates and costs in effect at the time of posting to the website or printing the brochure. The Company reserves the right to alter prices at any time prior to tour been paid in full. All dates, itineraries and prices are indicative only.

FLEXIBILITY

• Pita Safaris may alter its timetable(s), inclusive of those impacted by other Operators' products and relating to all services provided for in this ticket without notice. The Client appreciates and acknowledges that the nature of this type of travel requires considerable flexibility and should allow for alternatives. The itinerary provided for each trip is merely representative of the types of activities contemplated, and Pita Safaris is under no contractual obligation to strictly follow it. It is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events, which may include sickness or mechanical breakdown, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, high season, climate and other unpredictable or unforeseeable circumstances.

AIRFARE

• All tours do not include international airfare or any other flights unless mentioned in the inclusions.


• The company will quote the best price available at the time of quoting for the travel dates requested. Quotes provide an indicative price only, and represent no price commitment by the Company.


• Price changes: Until the tickets are issued, the Company reserves the right to change prices in the event of any price increase for any reason including, but not limited to, airfares wrongfully quoted due to system error, the price of fuel and/or currency fluctuations or government taxes or levies, or any other reasonable cause.


• Full payment: Full payment must be received by the Company to guarantee the reservation at quoted price. A guarantee of payment by the Client is an acceptance of the travel arrangements as requested at the total price quoted. Cancellation fees will apply if the Client subsequently decides to cancel after ticket has been issued.


• Changes & cancellations: Unless otherwise stated, airline tickets are 100% non-changeable & non-refundable once tickets have been issued. Changes made prior to ticket issuance may be applied at the Companies discretion, and will also have Administrative Fees applied.


• Flight re-confirmation: The Company strongly recommends flight times and numbers be verified or re-confirmed at least 72 hours prior to departure. The Company is not responsible for any change to airline schedules or flight numbers after tickets have been issued.


• Airline tickets: Once issued, all airline tickets are non-transferable and valid only for the dates and routing shown. If an airline ticket is lost, the client is responsible for the full cost of a new ticket and any changes that may occur in replacement.


• Airline, airport or weather delays: The Company will not be held responsible for any additional expenses or loss that may arise from airline, airport or weather delays. The Company will not reimburse for any additional expenses incurred by the Client as a result. The company will not refund any unused portion of air tickets purchased in the event of such delays due to conditions beyond its control.

WHAT THE PRICE INCLUDES

• The tour cost includes all details as listed within this tariff:


• Transportation by road – Individual seats in safari vehicles as indicated in the Itinerary;


• Transportation by Air - Based upon scheduled internal air services and all known costs. Services in single or multi engine aircraft, inclusive of domestic airport departure taxes and service charges.


• Accommodation - in first class game lodges, tented camps and private homesteads.


• Meals - on a full board basis (breakfast, lunch & dinner as specified in the Itinerary) whilst on safari each day, except in main towns where the meal plan is specified in the tour outline;


• government hotel taxes;


• hotel service charges;


• sight-seeing, game drives and bird walks as specified in the Itinerary


• the cost of all charter flights indicated in the Itinerary and any scheduled flight indicated in the Itinerary as being included.


• Driver/Guides - Services of qualified and caring English speaking driver/guides, some of whom speak other European languages.


• Taxes and Fees - All government taxes, hotel levies and service charges.


• Entrance fees to parks, reserves and museums.


• The Price does not include:


• visa fees and international and domestic airport taxes (unless indicated otherwise in the Itinerary, Porterage, gratuities to driver/guides, game rangers and local guides, incidental tips to Hotel/lodge, bar and waiting staff (other than service charges specified in sub-clause 14.1.5 above), beverages, laundry and other items of a personal nature such as laundry, drinks and any optional excursions not indicated for in your itinerary, any communications cost (such as telephone calls or fax transmissions);


• any supplementary charges imposed by hotels/lodges;


• any Park (or other) entry fees except where these are specifically quoted in the Itinerary.

ACCOMMODATION

• Without any acceptance of liability for failure to do so, PITA shall endeavour to book rooms for you with private baths on the basis of two persons sharing a double room.  Single rooms shall be available at a supplementary price.  However PITA does not guarantee the availability of either a private bathroom or a single bedroom, even when a private bathroom or single bedroom had been specifically requested by you.


• Whilst PITA will use its best endeavours to ensure that you stay in the hotel, lodge or camp of your choice, it reserves the right to alter the identity of your destination provided that it shall reserve rooms for you in hotels/lodges/camp which, in its view, are of similar value and standing.  PITA accepts no responsibility or liability in the event that it has offered the services of an establishment of similar price and standing which have been declined by you.

TRANSPORTATION AND GUIDES

• PITA shall provide such aircraft, safari minibuses, safari cruisers, cars, four-wheel drive vehicles or coaches as it considers necessary to transport you, based on considerations such as the route to be taken, the condition of the roads and the number of clients on the proposed journey.  PITA reserves the right to alter any such arrangements made, including the proposed route to be taken.


• PITA reserves the right to employ the services of sub-contractors to effect your transportation.


• PITA shall provide the services of a driver-guide.

AUTHORITY ON TOUR

• At all times the decision of the Company's tour leader or representative will be final on all matters likely to endanger the safety and well-being of the tour. By booking with the Company, the Client agrees to abide by the authority of the tour leader or Company representative. The Client must at all times strictly comply with the laws, customs, foreign exchange and drug regulations of all countries visited. If the Client is affected by any condition, medical or otherwise, that might affect other people's enjoyment of the tour, the Client must advise PITA SAFARIS at the time of booking. Should the Client fail to comply with the above or commit any illegal act when on the tour or, if in the opinion of the tour leader, the Client's behavior is causing or is likely to cause danger, distress or annoyance to others the Company may terminate that Client's travel arrangements without any liability on the Company's part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements.

GUARANTEED DEPARTURES

• The Company guarantees selected departures at their discretion. The departure shall become guaranteed once there is one Client confirmed upon it. This guarantee of departure is still subject to force majeure situations, and the Company reserves the right to remove the guaranteed designation at anytime due to circumstances beyond reasonable control. The Company will not be held accountable for any indirect cost resulting to the client for this action.

FACTORS OUTSIDE THE COMPANY'S CONTROL (FORCE MAJEURE)

• "Force Majeure " means, in relation to the company, any circumstances beyond the control of the company (including and without limitation, acts of God, explosions, floods, tempests, fires, accidents, war or threat of war, sabotage, insurrection, civil disturbance or requisition, sickness, quarantine, government intervention, weather conditions or other outwards occurrences)


• The Company shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Company's failure to commence, perform and/ or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, how so ever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Company the consequences of which could not have been avoided even if all due care had been exercised; or an event which the Company or the supplier of services, even with all due care, could not foresee.


• If the company is affected by force majeure it shall forthwith notify you of the nature and extent thereof. The company shall not be deemed to be in breach of these items and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any force majeure.


• If the company is affected by force majeure it shall be entitled to, and may at its sole and absolute discretion, vary or cancel any reservations or cancel any reservation or arrangement in relation to the visits. Payment of any refund by the company to you as result of the non-performance of any company shall use its reasonable endeavors to reimburse you where possible. However, the company shall be entitled to deduct from any refund recoverable to the reasonable actual and potential costs to the company of the force majeure.

PITA’S RIGHT OF REFUSAL

• PITA reserves the right to:


• refuse any Booking from persons whom it considers unsuitable for the type of travel to be undertaken;


• decline to accept or retain you as a member of any Tour at any time.


• If PITA exercises its right under sub-clause


• in circumstances in which you shall not have been in fault, then PITA may refund you an amount it considers equitable taking into account all of the circumstances.

YOUR RESPONSIBILITIES

• You shall ensure that you have obtained adequate insurance cover against personal accident, medical expenses and loss of your baggage.


• You shall ensure that all your travel documents, full passports, visas, vaccination certificates, currency and travelers’ cheques are in order and that the name that appears on your airline ticket (if relevant) shall be the name that appears on your passport, and that you reconfirm all your international flight departures at least 72 hours prior to departure, unless PITA shall have agreed by prior arrangement to reconfirm on your behalf.


• You shall be responsible for informing PITA when the Booking is made of any requests for special diets or facilities for the disabled or for any other special needs.  Whilst every effort will be made to meet such requests, PITA does not guarantee that such requests will be met.


• You shall inform PITA when you make the Booking of any medical condition or disability, which may materially affect your ability to enjoy or suitability for the Tour.

PITA RESPONSIBILITIES

• Except where PITA shall transport you in its own vehicles, PITA and its agents act only as your agent in all matters relating to your transportation or the provision of any other services to you regardless of whether you are transported by aircraft, rail, road, motor-coach, ship, boat or any other means.


• PITA shall not be liable for any injury, delay, loss or damage howsoever arising from your transportation, accommodation or from any other services provided to you or from any act or omission of any person (or their sub-contractors agents or employees whether acting within the scope of their contractual obligations agency or employment or not) who shall provide any such service other than for death, injury or illness caused by the negligent acts and/or omissions of PITA or its employees and agents (other than air and sea carrier agents performing any domestic, internal or international carriage of any kind) whilst acting within the scope, or in the course, of their employment.  The amount of damages PITA shall pay to you under this clause shall be such damages as might have been claimed irrespective of death, injury or illness caused by the negligence of PITA, its employees or agents as aforesaid as accepted under the laws of the country in which the event giving rise to the loss took place.


• In respect of any other loss not specifically referred to in this clause you, your property and baggage travel entirely at your risk.


• You will keep PITA indemnified against any claims except as provided for in this condition.

UNUSED SERVICES

• There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.

ILLEGAL SUBSTANCES

• Pita Safaris does not allow Clients to carry any type of illegal drug on any of our trips. If the federal police checks and finds illegal drugs in a Client's bag or on his/her person, Pita Safaris will not be held liable. The Client will be held liable and assume full responsibility for the consequences of carrying illegal drugs in a foreign country.

DISCOUNTS AND PROMOTIONS

• All discounts and reduced pricing are applied at the Company's discretion.

OPTIONAL EXTRAS

• Optional extras do not form part of the tour or contract. It is understood and accepted by the Client that any assistance given by the tour leader or representative in arranging optional extras does not render the Company liable for optional extras. Accordingly, the Client hereby releases the Company from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to the quality of such products. Amongst others, optional extras include rafting, horseback riding, sightseeing flights and other extras that are not included in the tour price.

LIABILITY

• The Company is not responsible for any improper or non-performance of any services forming part of the Contract which are wholly attributable to the fault of the passenger, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services to be provided under the Contract; unusual and unforeseeable circumstances beyond the control of the Company and/or the relevant supplier, the consequences of which could not have been avoided even if all due care had been exercised including (but not limited to) an event of force majeure; or any event which the Company and/or the relevant supplier could not even with all due care have foreseen or forestalled.


• In the event that the Company is responsible for any death, injury or illness caused by the negligent acts and/or omissions of its suppliers of services which form part of the Contract then the Company limits its liability, where applicable by the International Conventions.

SEVERABILITY

• In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from this Agreement or amended accordingly only to such extent necessary to allow all remaining Terms and Conditions to survive and continue as binding.

SUCCESSORS AND ASSIGNS

• These Terms and Conditions shall inure to the benefit of and be binding upon PITA SAFARIS and the Client and their respective heirs, legal personal representatives, successors and assigns.

ERRORS AND OMISSIONS

• Although PITA SAFARIS has made a concerted attempt to verify the accuracy of statements made herein and PITA SAFARIS cannot be held responsible for any error, omission or unintentional misrepresentation that may appear on this website and on the brochure.

TERM PITA SAFARIS

• In this agreement the term "PITA SAFARIS" includes PITA SAFARIS, its servants, agents and subcontractors.


• The objective of travelling with PITA SAFARIS is to try with our best effort to bring you into peace of mind and enable you to learn about yourself and the world around you; through our impeccable services and service quality.

IMAGES, VIDEOS AND MARKETING

• The Client agrees that during the tour images, photos or videos may be taken by other travellers and/or the Company Staff that may contain the Client in part or in whole. The Client agrees that these images may be reproduced by the Company and the Client grants perpetual, royalty-free, worldwide, irrevocable license to reproduce such images, photos or video in any medium for promotion and publicity purposes.

UPDATING OF TERMS AND CONDITIONS

• The Company reserves the right to update and/or alter these terms and conditions at anytime, and it is the Clients responsibility to be familiar with them. The latest terms and conditions may be found on the website.

GENERAL INFORMATION

• All Pita Safaris tours are based upon hotel, lodge or tented camp accommodation and as such do not require any level of strenuous effort. This said, East Africa is, for the most part, a developing region. It is therefore important to understand and accept that even the most meticulously planned safari or travel arrangements can go wrong and that conditions can dictate that there may be moments of discomfort and delay to your journey. Clients booking any of the arrangements in our tariff, implicitly accept the above and make any such booking subject to the booking conditions and general information within this tariff. It is our policy to constantly review the services of the handling agents, hotels, lodges and camps we use. We cannot however, be held responsible for the results of delays and alterations, other than in these circumstances outlined within our booking conditions.

JURISDICTION

• All matters concerning these conditions shall be subject to the laws of the Republic of Kenya.  You submit to the exclusive jurisdiction of the courts of Kenya which shall be the sole forum for the hearing of any claims other than those which shall be referred to arbitration pursuant to clause 11.

ARBITRATION

• A dispute or difference between us relating to the validity, construction or performance of this agreement shall be referred to an Arbitrator to be appointed (in default of agreement between us) within 21 days of notification of such dispute by one of us to the other by the Chairman for the time being of the Chartered Institute of Arbitrators, Kenya Branch, upon the application of either of us.  Such arbitration shall be at a venue in Nairobi in accordance with the Arbitration Act (Cap.49).