Tour Instructions & Facilities
Our Food: During the tour we will provide delicious, pure vegetation breakfast.
Hotels/House boats: Though we have published the name to the hotels/house boats for your tour, we reserve the flight to change the same due to unavoidable circumstances, when we may have to provide alternative, similar accommodation, for which no refund shall be allowed. The rooms shall be allotted as per the check-im/check-out time of the hotels/house boats.
Luggage: During the entire tour (Except for the Air journey) our staff will be at your service to carry your luggage, but at the same time we are not responsible for the theft or damage to your luggage. No claims to be made.
Our Tour Manager: You are requested to co-operate with our tour manager in all respect to make your tour really enjoyable. Allotment of rooms, selection of daily food menu is the duty of the tour manager and passengers should not interfere in these matters. Passengers indulging in unwanted hindrance, in the smooth operation of the tour or quarreling with the manager shall be asked to leave the tour at that spot and shall not be given any refund for the same.
Things not included in the tour cost: Personal expenses like service tax, tips, cold drinks, horse riding, boating, laundry, gondola cable car rides, room heaters, taxi fare, mineral water, insurance, additional expenses after accidents. We take it for granted that the passenger who joins the tour have read these terms and conditions and agree to the same.
Complaints during the tour: If the passenger have any complaints regarding our service like hotels, house boats, transport etc are advised to inform immediately at 0-9419028000 so that the same be readdressed on the spot. No complaints or refund for the same be entertained after the tour programs.
Bookings and Cancelations: You may confirm your bookings in our tour by paying deposit of 30% of the total Tour Cost. Balance payment shall be paid on the first day of the tour. If anybody fails to pay the balance amount he/she be deemed as cancelled and the deposit shall not be refunded. If due to some reason we cancel the tour, we pay full refund of the deposit amount. If the passenger wants to cancel the tour he/she have to make a written application to our office and we shall refund the tour cost after deduction cancellation charges as under;