Go Shimla & Manali Tour

Terms & Conditions

• Confirmation of holiday package or hotel room subject to receipt of 100 percent payment.


• The company is responsible for only those services which are charged from the guest. All other services which are not paid by the guest to the company are suggested services and company is nowhere bound to provide that service or pay the cost for the same.


• Mandatory for guests to present valid photo identification e.g. driving license, voter's card, passport and ration card, at the time of check-in at the hotel. Without valid ID the guest will not be allowed to check in at the hotel or wherever required.


• As per the Govt. of India rules, all foreign guests need to produce their passport, photo ID proof and visa documents. Indian guests should also carry valid proofs like passport, driving license, PAN Card and voter's ID card, to the hotel at the time of check-in to avoid any inconvenience at the date of check-out.


• The hotel reserves the right of admission or cancellation of booking, if guests fails to provide suitable identification proof at the time of check-in. Company will not be responsible for such aforesaid reasons.


• Check-in and check-out timing of the hotel will be according to the timing of the respective hotels policy. Early check-in or late check-out are on request basis only and subject to availability of rooms.


• In case of non-availability of hotels given in package, arrangement for an alternate accommodation will be made in a hotel of similar standards or category.


• Maximum allowed occupancy in one room is 3 Adults or 2 Adults + 1 Child below 12 years. Meal Plan, if any, are specified in the voucher issued by the hotel and the same is applicable from the check-in time of 12 noon, standard terms for a plan. Meals will be served as per the hotel policy. Extra, if any, will be payable by guest directly.


• The third person sharing the room is provided with an additional mattress or a rollaway bed or as based on the hotel policy. In case of child, hotel package booked without bed basis and you decided to take extra bed, then you have to pay that cost directly to the hotel.


• High season / Festivals / Peak season surcharges are applicable. The rescheduling of date / postponement shall be treated as cancellation and confirmation of new dates subject to availability and in case of change of rates the difference shall be payable by the guest / tour operator.


• The cancellation of booking governed by the cancellation policy of the hotel and service charge of INR 1000/shall be applicable for each booking.


• On cancellation of any package or hotel reservation advance payment received shall be refunded subject to the Terms & Condition of cancellation policy of that specific hotel / resort.


• The applicable tariff / packages are subject to change without prior intimation. Check-out and check-in timing as per hotels policy, if arrival time is not mentioned, the reservations will be released at 6:00 PM.


• All taxes, extra as per government notification.


• Company will not be responsible nor liable for compensating any loss / damage / injury or additional cost incurred by the guest while taking the tour.


• Any claim related to the package must be brought to the notice of the company within a week.


• No show or non-utilization of services, 100 percent of tour cost shall be charged. Company reserves the right to change / modify / amend these Terms and Conditions at any time without notice.


• Cost, due to change in itinerary or stay on account of flight cancellation due to bad weather, ill health, roadblocks and / or any factors beyond control shall be payable by the guest or the tour operator directly to the hotel.


• Airline seats confirmation are subject to availability at the time of booking and any increase in air fare or taxes has to be borne by the client itself.


• For payments above INR 20,000, copy of PAN Card is required.


• All the disputes are subject to Kullu Jurisdiction only.

Cancellation Policy

• If cancelled 30 days before start of journey, then 50 % of total package cost will be deducted . If cancelled 19 days before start of journey, then 100 % of total package cost will be deducted .