Kerala Tour

Cancellation Policy

• Cancellation before 30 days of start date will be charged processing fee equivalent to INR 3000 per person;


• Cancellations between 20 days to 30 days before start date, 35% of tour cost would be charged as retention;


• Cancellations between 20 days to 15 days before start date, 50% of tour cost would be charged as retention;


• Cancellations made within 15 days of start date, entire tour cost shall be charged as retention;


• Bank transaction charges apply on credit card/net banking refunds;


• Above policy may vary during peak season

Terms and Conditions

• Munnar and Thekkady Rooms are Non A/c Rooms as the Destinations are Hill Stations.


• A/c Dlx House Boat A/c Timings are 9 PM to 6 AM.


• Package valid only for Indian nationals.


• It is mandatory for guests to present valid photo identification at the time of check-in.


• The identification proofs accepted are Driving License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.


• All transfers and sightseeing are as per the Itinerary/package and in case of Air Conditioned vehicles, It will be switched off in the hills. Indica or Tavera will be used for the sightseeing.


• The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.


• Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 1300hrs and the standard check-out time is 1000hrs.


• Any kind of personal expenses (Laundry, room service etc..) or optional tours/ extra meals are not inclusive in the package cost.


• The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Via.com will not be responsible for any check- in denied by the hotel due to the aforesaid reason.


• In case of non-availability of above mentioned hotels similar category hotel will be provided.


• GoTravelics Pvt Ltd reserves the right to change/modify or terminate the offer any time at its own discretion and without any prior notice.

Note:

• We are not holding any rooms or airline seats as of now and above mentioned is quote only , subject to availability at the time of confirmation .


• First preference will be given to mentioned hotels for reservation. In case of non-availability of these hotels we shall advise the similar or next available option with supplement cost .