3-Day Adventure to Materuni Waterfalls, Kikuletwa Hot Springs & Napuru waterfalls

All services are subject to availability and are not guaranteed until confirmed.
A deposit of 15% (for camping) & 30% (for Mid-range) of the total value for each person referred to on the booking form is required at the time of booking. If a higher deposit is required for any particular tour, this will be indicated before confirmation.
The remaining balance will paid on arrival, before the start of the tour, unless otherwise indicated of which a certain percentage can be paid upon the start of the tour.
At the time of booking, we require full details for all passengers (names must be as they appear in passports).

If you decide to cancel your holiday you must notify us as soon as possible. Any notification by telephone must also be confirmed in writing or by e-mail within 24 hours and is effective from the day we are notified, provided that written confirmation is received by us within 24 hours of the original notification.
Cancellation charges are based on the tour price and applied at the following rates:
Cancellation received more than 60, free cancellation or credit note (client choose)
Cancellation received more than 45 days prior to the tour start date, refund eligible less 15% administrative and processing fee including bank charges and supplier deposits. Refunds are processed within 21 working days.
Cancellation received between 30 and 44 days prior to the tour start date, 50% refund or 100% credit note, at the client’s choice.
Cancellation received between 15 and 29 days prior to the tour start date, no refund, 100% credit note provided.
Cancellation received within 14 days prior to the tour start date, no refund and no credit note, except in cases of serious medical or legal emergencies with valid proof.