3-Day Tarangire, Ngorongoro & Manyara Safari Adventure

Booking and payment process

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Your booking process with Pundamilia Traverse and Escapade Limited begins when you contact us via email or phone. Upon inquiry, we will assign you a dedicated travel consultant responsible for all communication, planning, and coordination of every detail of your tour.


Once all trip details have been finalized, we will issue an invoice so you can make the required deposit to confirm your booking.


Your adventure is officially confirmed when the deposit reaches our account, and your designated consultant will notify you immediately. Deposit deadlines vary depending on the type of tour, group size, and other factors. We typically require a 20–40% deposit of the total tour cost to secure any booking.


Final Payments
Full payment must be completed 28 days prior to the start of your tour, unless alternative arrangements have been made and confirmed in writing by your consultant. All travel packages must be fully prepaid.


Timely payment is essential, as these funds secure accommodations and other prepaid services. Failure to meet payment deadlines—without prior notice or agreed arrangements—may result in booking cancellation, and your deposit may be forfeited according to our cancellation policies.


Please be aware:

All bank and transaction charges must be covered by you.

Both sender and receiver bank fees apply to wire transfers.

A 4% surcharge is applied to all credit/debit card payments.


If any deposit or final payment received is incomplete for any reason, the outstanding balance must be paid upon arrival in East Africa, in USD or applicable local currency.

Cancellations

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Cancellation by the Client
If you decide to cancel your tour, please note that hotels, lodges, and airlines typically impose penalty fees. To cover these penalties, the following cancellation charges will be deducted from your deposit:

USD 100 per person is non-refundable regardless of the cancellation date, but it may be transferred to new travel dates.

10% cancellation fee for cancellations made more than 120 days before the tour start date.

30% cancellation fee for cancellations made 90–119 days before the tour start date.

60% cancellation fee for cancellations made 60–89 days before the tour start date.

80% cancellation fee for cancellations made 38–59 days before the tour start date.

No refund for cancellations made 0–37 days before the tour start date.


Important Note:
If the penalty fees imposed by lodges or airlines exceed the percentages listed above, the non-refundable amount will be increased accordingly. Additionally, all bank charges related to processing your refund will be deducted from the reimbursed amount.

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Rescheduling Instead of Canceling
If you choose to reschedule rather than cancel your tour, many lodges and airlines may allow a no-penalty date change under their terms. When such a deferral is granted, we will make every effort to reschedule your tour to the new dates without modifications.


However, please understand that the decision to allow a no-penalty date change rests entirely with the lodges and airlines, as they legally reserve the right to apply penalties regardless of circumstances.


Travel Insurance Recommendation
To protect yourself from unexpected events such as illness, flight disruptions, or personal emergencies, we strongly recommend purchasing comprehensive travel insurance that includes sufficient cancellation coverage. Should you need to file a claim, we will provide all necessary documentation to support your insurance claim.


Cancellation by the Company
In the unlikely event that Pundamilia Traverse and Escapade Limited must cancel your tour for any reason; you will receive a 100% refund minus the $100 per person of all payments you have made to us.