Packages:
If you cancel a package all above cancellation fees apply. If you cancel one of the services provided in a package, the price for the rest of services will be recalculated and if after a change a difference in price occurs it must be covered by the client. Hotel or ApartHotel Room:

• Changes made 96 hours or more before your scheduled arrival date are subject to NO penalty.


• Cancellations made 96 hours or more before your scheduled arrival date are subject to NO penalty.


• Cancellations or changes made 96 hours or less before your scheduled arrival date are subject to a 1 Night Room penalty.

Tour Ticket:

• Changes made 10 days or more before your arrival or tour date are subject to NO penalty.


• If after a change a difference in price of tour ticket occurs it must be covered by the client.


• Cancellations made 10 days or more before your arrival or tour date are subject to GBP 5 penalty per ticket.


• Cancellations or changes made 96 hours or more before your arrival or tour date are subject to GBP 9 penalty per ticket.


• In all other cases cancellations or changes are subject to FULL price penalty.

Transfer:

• Changes made 96 hours or more before your scheduled arrival date are subject to NO penalty.


• Cancellations made 96 hours or more before your transfer date are subject to a 5 GBP penalty per person.


• Cancellations made 96 hours or less before your transfer date are subject to a FULL price penalty.