Thailand 8 Nights - 9 Days Tour

* 20% Advance Percentage of total booking amount

A "No Show" will result in forfeiture of the full amount paid during riser applicable when the Guest(s) is not available on day 1 of the itinerary. If one member of the family is not available, the "No Show" policy will still be applicable for that member and the entire amount for that member will be forfeit

Similar accommodation/ room(s) quality must be provided to the Guest(s) if not the accommodation/ room(s) booked be provided due to any reason. No Cancellation Request will be entertained in this scenario. Airport transfers are complimentary with package bookings if offered by the accommodation Guest(s) not using the included transfer will not be given cash equivalent or a price reduction.

Cancellation policies of the respective Airlines/ Railways will be followed by the Agency if any
bookings done by the Company for Guest(s). The Agency, SILVERLINE TRAVELZ, is a booking agent for the accommodations, & is responsible upto the point of allotment of reserved room to the Guest(s). The Agency, SILVERLINE TRAVELZ, is not responsible for maintenance & upkeep o accommodation rooms, food quality, or services provided by the accommodation. No Cancellation Request will be entertained in this scenario.
SILVERLINE TRAVELZ, is a booking agent for the transportation, & is responsible up to the point of allotment of reserved transport to the Guest(s), SILVERLINE TRAVELZ is not responsible for maintenance & upkeep of the transportation or services provided by the transport company. No Cancellation Request will be entertained in this scenario. Tour itinerary arranged by SILVERLINE TRAVELZ may differ due to certain conditions and scopes, similar itinerary will be re-scheduled given
there is no natural calamities or political turbulence in the destinations. No Cancellation Request
will be entertained in this scenario. Additional costs may arise and that need to be borne by Guest(s).
All disputes are subject to Kolkata Jurisdiction.

CLAIMS AND REFUND POLICY

Refunds if any, for variation/modification/amendments/alteration and/or cancellations etc of any tour shall be paid directly to the Guest(s) by A/C payee cheque, in Indian Rupees at the prevailing rate of exchange on the date of the cheque, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency

No refund can be made to the Guest(s) for unused services, unused transportation, unused air conditioning/ beater in accommodation & sightseeing, unconsumed meals included in the package, (breakfast, lunch, dinner, tea) or for voluntary modifications made by the traveller

No refund is admissible on count of deficiency in quality of amenities provided dispute regarding service provided, room quality, food quality, transportation quality, complimentary transfers as provided by the accommodation, is to be taken with the concerned accommodation or transport management company directly by the Guest(s) without involving the agency (SILVERLINE TRAVELZ) at any point.

All extra charges for laundry, telephone; mini bar, alcohol, beverages, and foolf, room heater, fire place, air conditioning, lose or damage of the accommodation and its assets. tases etc as billed by the accommodation are to be paid directly by the Guest(s) on bis/her own account.

For package tours, after departure, the services included in the vacation cannot be changed, or there are changes in an itinerary for reasons beyond the control of the Agency SILVERLINE TRAVELZ will arrange for the provision of comparable services. Any resulting additional expense will be payable by the Guest(s), and any resulting savings will be refunded by the agency to Guest(s) it will be treated as "No Show" All disputes are subject to Kolkata Jurisdiction