The acceptance of all reservations are subject to these booking conditions which form a contractual relationship between Discover Himachal Tours and Treks and its clients. It is important that clients understand these booking conditions before making a booking.
RESERVATIONS & PAYMENTS
To make a booking with Discover himachal tours and treksrequires names in full (as per id) of all passengers, and a pre-departure contact phone. The balance is due 15 days prior to departure. Failure to pay by the due date may result in cancellation of the booking. For bookings made within 15 days of departure, payment in full is due immediately upon confirmation.
We strongly recommend that a comprehensive travel insurance policy be purchased at the time of booking your tour. Contact discover Himachal Tours and Treks for details.
CANCELLATIONS & AMENDMENTS
Amendments to confirmed bookings will be subject to a fee of INR 1500 per change. Within 15 days of departure and once documentation has been issued, amendments may also be subject to cancellation fees. Should you need to cancel a booking, notification in writing must be made to Discover himachal Tours and Treks.
The following cancellation fees will apply:
More than 15 days before departure: Deposit
15 to 5 days before departure: deposit plus 20% of the cost
Less than 5 days before departure- 100% of all monies paid
No refund will be given for unused or cancelled services once travel has commenced.
All prices are in Indian Rupees and are based on tariffs and current exchange rates.
Group departures are subject to minimum passenger numbers and Discover Himachal Tours and Treks have the right to cancel, amend, offer alternative tours, or refunds to clients should the minimum number not be attained.
PASSPORT AND VISA for FOREIGNERS OR ANY IDENTIFICATION for INDIAN
A valid passport is required for all international travel. A visa is required to enter India. Discover Himachal Tours and Treks will not accept responsibility for passengers who fail to obtain correct travel documents. For Indian, they require a valid identification.
GENERAL HEALTH REQUIREMENTS
Touring in Himalayan terrains can involve a considerable amount of walking on uneven surfaces and stair climbing. To take full advantage of the itinerary it is important that all tour participants have a level of physical fitness that allows them to take part in all activities, without the need of assistance from others.
In addition, we recommend that travelers seek advice from a medical practitioner regarding current health requirements.
NOT INCLUDED IN TOUR PRICE
The tour price does not include travel insurance, passport and visa fees, excess baggage charges, gratuities, laundry, phone calls and other communication costs, drinks, meals not listed in the itinerary, and all items of a personal nature.
TRAVEL AND ACCOMMODATION
All forms of transportation and accommodation are provided by independent third parties, and standards and conditions may vary from what has been quoted. Discover Himachal tours and Treks has no control over such changes and makes no guarantee regarding this. Should any independent third party, service provider, hotelier or carrier cancel services or provide different services to those expressly mentioned by Discover Himachal Tours and Treks, the client agrees to have no claim or cause of action whatsoever against Discover Himachal Tours and Treks.
Notwithstanding the Service Guarantee above, Discover Himachal Tours and Treks and the client(s) understand the Booking Conditions described herein have been read and accepted by the client(s). Discover himachal tours and Treks accepts no responsibility for any accident, damage, loss, injury, sickness, death, cancellation, delay, detention, deviation, substitutions or other unforeseen event unless caused expressly by the negligent or willful act of itself or its employees. Every endeavour has been made by Discover Himachal tours and treks to ensure that all services are accurate at the time of final payment and Discover Himachal Tours and Treks shall not be under any obligation or be liable to any person for any loss or damage suffered as a result of an inaccuracy or misdescription contained herein; or which may arise as a result of any changes in or withdrawal of any price, detail or service appearing herein due to circumstances beyond its direct control due to the actions or failures of third party carriers, subcontractors, governments bodies, military or terrorist actions.
Discover himachal Tours and Treks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
discover Himachal tours and Treks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/07/2016.
What we collect
We may collect the following information:
• name and date of birth
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Discover Himachal Tours and Treks
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.